Fees from Refund

Fees from Refund

At Tax Shark, we care for our customers and want them to be with Tax Shark for a prolonged period. Hence, we have come up with a fee from refund policy for greater convenience of our customers.In order to avail this policy, you first need to register with us by providing your basic information. When you receive the welcome email from Tax Shark, you can notify us that you would like to use the fee from refund policy to pay our service fees. We have come up with a fixed flat fee of $24.90 as the processing fee for this service which will be added to your actual bill.

Exceptions to our tax refund responsibilities:

Tax Shark is not responsible for the refund of tax where:

  • The customer has provided information which is false, inaccurate, incorrect, insufficient or misleading in any way;
  • ATO delays in processing the refund;
  • The customer has already received a refund;
  • The customer has already applied for a refund, either directly or through another person, natural or legal;
  • The customer owes money to the ATO;
  • The ATO has different information on its system than that provided by the customer;
  • Tax Shark will endeavour to help the customer resolve these issues, provided it receives all necessary information and instruction from the customer.

FAQ’S

Yes! Tax Shark will charge a flat processing fee of only $24.90 for this service.

In the case that the ATO refund is not sufficient, the service will not be applicable and clients will have to pay upfront as per the usual policy.

We will receive the refund from the ATO and deduct our services fees directly from the refund. After that the remaining amount will be deposited in the client’s nominated bank account.

Absolutely! Just inform us beforehand if you want to avail this policy and we will deduct our fees from your refund.

We are charging a flat fee for this service which will provide you with greater convenience and it is already priced a lot lower than other service providers in the market. That is why the fee is non-negotiable at this moment.

Let’s start the Journey!

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